The Uncommon Life

Uncommon Personalities: Meet Valerie Baloga

October 8, 2013

UncommonGoods Customer Service Team Lead Valerie BalogaValerie Baloga, UncommonGoods Customer Service Team Lead

My hometown is…
Wilkes-Barre, Pennsylvania

The best customer interaction I’ve had at UncommonGoods was…
It’s always really fun when a customer calls expecting a fight and hangs up completely blown away by how easily their situation is resolved. One of the great things about working here is having enough freedom to really listen to what each customer needs and then being able to offer a solution that is really specific to the situation.

I’m inspired by…
Right now I find I am most inspired by people who take life into their own hands and live their dreams. Where there’s a will, there’s a way.

My guilty pleasure is…
’90s pop music.

An uncommon fact about me…
Before moving to New York in 2010, I spent one summer in Upstate New York, three summers in Maine, and an entire year in Richmond, VA working in theatre. I built and painted scenery and worked on props.

My favorite place to hang out in New York City is…
Prospect Park in good weather – and at the risk of looking like a huge nerd, the library. I frequent the New York Public Library for the Performing Arts and the Brooklyn Public Library.

My style is…
Casual. Comfortable. Colorful.

Working at UncommonGoods, I’ve learned…
I’ve learned so much, and I have acquired so many new skills – spreadsheets – they’re amazing! What I also learned, perhaps most importantly, is that some companies actually care about their customers and their employees. I’m so lucky to work for a B Corporation.

Would you rather… Tap dance OR ride your bike, in place of all of your walking?
I was all set to say bike, definitely. But then I thought, I might want to take the train sometimes, and how will I get up and down all those stairs on a bike? So I’m going to say tap dance.

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